|
|
| BlueHost Web Hosting - Visit Company Web Site |
Bluehost Web Hosting has been providing quality web hosting services since 1996. Their services are based around a single, feature packed web hosting plan they call their professional web hosting package. They back this plan with award-winning support, features and quality for the price. With full support for advanced scripting, database and multimedia the professional web hosting package offers tremendous flexibility.
|
| Bluehost News |
Bluehost News and Press Releases
None. |
| BlueHost Web Hosting review by Rob Epple from Cape Coral Florida on 2008-11-19 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 4/10 |  |
| Price | 10/10 |  |
| Features | 4/10 | |
| Support | 1/10 |  |
| Uptime | 1/10 | |
I have been with Bluehost from the beginning - when the owner used to e-mail us various news clippings based on his growth of the business and upgrades. That time has come and gone - believe me.
This last year, my service has gone from stellar to dismal, at best. Our server has been down almost everyday for a month now with three months prior to that of nothing but aggravation, lies, server changes without notice (upgrades and changes to php and scripts), and various other website killing moves. Tech support level one basically says this line when the server is down - “we are working on it, we don’t know when it will be done.” And that’s about all the help you will get. Even worse, I have found dozens of times when their server status report in c-panel reports everything is A-OK when in fact both site, blog, and e-mail has been down and stays down for hours upon hours.
Yesterdays classic report was that “we are doing file maintenance” when in fact an entire server swap was happening with customers left in the dark for 12 hours or more - no e-mail, no blog, no website, no error messages for customers or my clients to see.
When my site is down for 12 hours or more, on a daily basis for months on end and when tech support says “we don’t care” and customer service personell say “we can’t help you” and level 2 AND 3 support say “its not our responsibility” even though I have lost tens of thousands of dollars in contracts because customers have gone to our competitors after trying my site for several times without access (and told me so on the phone) - it’s all I can do to find something nice to say about this company in any way shape or form.
Having worked my fair share of tech support jobs as level 1, 2, 3 support, I know the deal already before I call. Unforetuneately my business now is as unforgiving as Bluehost is to it’s customers - if there is nothing to see then I lose - it’s that fast and that plain and simple!
It’s funny since I know that I am not the only one affected here but people at Bluehost keep repeating that they are not repsonsible for my loss of business (even though i am paying them for service)????
Hmmmm…what does this really mean? Obviously Matt is not holding anyone accountable since they feel that it’s ok to just throw away loyal customers and say whatever comes to mind on the phone.
Overall the people at bluehost need to understand that they are dealing with real people and real consequences - I have customers that I have to deal with too that are SCREAMING at me when their sites are down (at bluehost). I guess I am not responsible either, right?
Here’s the bottom line Bluehost - we (your loyal, soon to be ex customers) are looking to for reassurance, help, and most of all, RELIABILITY, ACCOUNTABILITY, and quality SERVICE!
I for one (that represents many) will be pulling my personal websites, several school districts accounts, and several clients to a new host) because I can’t afford to keep absorbing the losses incurred by waiting for support to get the picture here.
My advice to readers: AVOID Bluehost at all costs - your $99 is better to be doubled or tripled and then spent elsewhere.
WANTED: Contact me directly and I will pay you 4 times Bluehost’s best deal for peace of mind! |
| BlueHost Web Hosting review by Nathan from San Diego, CA on 2008-06-04 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 5.5/10 |  |
| Price | 10/10 | |
| Features | 10/10 | |
| Support | 1/10 | |
| Uptime | 1/10 | |
Offsite hosting can and will be a nightmare with any company. Bluehost will offer you the world for a cheap price. And with that cheap price you get a cheap hosting company. The level 1 support is shoty at best. The level 2 support is compitent to the point of setting up A records and MX entrys. Most other hosting companies will allow you to self edit your SOA however with Bluehost you have no control. I would go else where if you desire FULL control of your site or sites.
I have been with them for 6 years and when my account ends I am leaving with all 5 customer domains to include my own. I am no longer going to fall victim to their "small delays" or "had a small issue with one of our servers". I would suggest you look at GoDaddy or possibly build a inhouse server. And pay the premium for a kickbutt internet connection.
Out of 10 I would say 2.5. |
| BlueHost Web Hosting review by Anonymous from Unknown on 2008-03-22 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 4/10 | |
| Price | 5/10 | |
| Features | 5/10 | |
| Support | 5/10 | |
| Uptime | 1/10 | |
If Matt Heaton, the sanctimonious self satisfied liar who runs BlueHost and spends all his time blogging about how great it is spent more time maintaining uptime, this service might be worthwhile. All the features on earth do not compensate for the constant downtime and slowness of what was once a great hosting service. They got too big too fast - go elsewhere or be prepared for constant frustration with these liars. |
| BlueHost Web Hosting review by Steven from New York on 2008-02-20 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 5/10 | |
| Price | 9/10 |  |
| Features | 7/10 |  |
| Support | 1/10 | |
| Uptime | 3/10 |  |
The relationship started off well, but quickly turned sour.
The support is horrible, which wouldn't matter all that much except for the fact that the site was down constantly. Kept saying it was my code that was the problem. If I went over 20% CPU peak (normal for longer queries), it would block my entire account for 20 mins. If I told them that it wasn't my site they woudl say it was a server issue and they were upgrading them. Well which one was it? They also said it was my Rails code, that it was inefficient. Then why did PHP sites load slowly too, or not at all, and why was SSH slow as well? You get the point.
Well, I decied to ask about it in their forum, and very quickly got a user who ws the forum's admin, praise BlueHost, and close the thread. But before that, he woudl edit my messages on it. Nice! I think they missed the reason public forums were invented!
Their prices for basic services are good, but only because they charge for everything else. That's, I guess, how they make their money back. Many other companies offer a lot more for much less.
The company I have now gets back to my requests withing 2 hours, often within 30 mins. I found out about them after a reader of my blog, who used to be with BH, sent me an email saying my site is down. BT changed something on the server which broke my site. They upgraded Rails on me without notice!!!! Don't stand for this type of service. Switch. I'm dreading moving my domains from them based on the post below.
Good Luck! |
| BlueHost Web Hosting review by Sean M. from Dallas, TX on 2008-02-14 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 10/10 | |
| Price | 10/10 | |
| Features | 10/10 | |
| Support | 10/10 | |
| Uptime | 10/10 | |
I've never had a problem with this webhost and refer lots of my customers to them. I highly recommend them since they continue to just get better and better.
Thanks,
Sean M.
President Webadillo Design & Development |
| BlueHost Web Hosting review by Thafer from Unknown on 2008-01-10 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 3.25/10 | |
| Price | 5/10 | |
| Features | 4/10 | |
| Support | 1/10 | |
| Uptime | 3/10 | |
Hi,
Don't believe any good news about bluehost! Here is my story:
I reserved with them almost a year ago. What i noticed first was that they are very slow and you should always beg to get a reply from them. . . then one day i received an email from them saying that they want to move my account to a new server (because they care about us and about our their service). The website(s) was blocked with 403 error. In the same email they said that the moving will need two or three days, but if the account was not activated within 2 days then contact us just in case.
That's exactly what i did in two days. There was no reply by email, but a cold email saying that we should open a ticket.
I opened a ticket but again no reply. After a day, i tried to catch one of them on their said-to-be "live chat", first i got someone from sales, then i got someone from technical who seemed to be workign on the issue, but he cut the connection. I tried to connect again several times but with no reply!!!!!
I tried phone several times. I explained my problem, and the person on the other end was kind to look into it. He said that moving between servers take time!!! come on! it's just 100G that can be moved with 10minutes between two servers!!!! and during all that time the websites and all the business is black! nobody can access the site and everybody is getting 403 error including myself. I can't even access the control panel!!!!!
five days passed and nothing, so i opened two other tickets and i was tyring to get more of their attention through live chat, but to no avail.
Now i quite up and i advise anybody NEVER WORK with BLUEHOST . They are not professional, and they are very tight on everything. . . don't be tempted by the size and space they give. . . everything is tied up!!! you can't do anything. Everything should be activated manually and after several emails: activate perl, activate ImageMagick, activate some commands. . .etc. Although I asked specifically for these things before i join them in and they said that everything is available to us!!!!!!!!
Try any other server but stay away from bluehost. Otherwise you will be loosing your money, your sites, your investment and your clients!!!
my 2 cents |
| BlueHost Web Hosting review by Clyde Franklin from Unknown on 2008-01-05 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 3/10 | |
| Price | 9/10 | |
| Features | 1/10 | |
| Support | 1/10 | |
| Uptime | 1/10 | |
Email is not very reliable. I had problems receiving and send emails from one of my forums.
Sites were down for hours at a time on a frequent basis. Can't run common fantastico programs on their servers with any reliability. You may encounter the dreaded "cpu limit exceeded error" and you will be locked out of your account for five minutes.
I rate Bluehosts as one of the worst hosting companies in the business. |
| BlueHost Web Hosting review by L Barrett from CA on 2007-10-21 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 2.5/10 |  |
| Price | 4/10 | |
| Features | 4/10 | |
| Support | 1/10 | |
| Uptime | 1/10 | |
I am not an experienced website user. I'm just an average person with a business and a non-profit; I designed my own sites, and am now trying to upload the non-profit to Bluehost. It has been the most frustrating experience of my life. It has taken two weeks of begging for help from "customer service", and since someone very kindly tried to upload my site for me, resulted in completely obliterating my business site in the process. I now have the front page of my non-profit, which isn't linking to any of the other pages, and a business site which looks partially like the non-profit, with no sign of the business anymore.
Bluehost is the most user UNfriendly "service" (I use the word loosely) and I cannot wait for my time with them to end. |
| BlueHost Web Hosting review by Yser from Unknown on 2007-09-21 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 3.25/10 | |
| Price | 2/10 | |
| Features | 4/10 | |
| Support | 4/10 | |
| Uptime | 3/10 | |
MAJOR complaints about Bluehost - All Users Must Read
The following review was [B]DELETED[/B] from Bluehost forum. They [B]BAN users who post negative reviews about them[/B] on their forum and also give the "we're not bluehost employees" bullcrap.
I just want my voices heard.
[B]1. It doesn't matter how much you pretending to give[/B]: unlimited bandwidth (3000 Gbs), unlimited space (300 Gbs), unlimited domains, putting a very LOW CPU usage limit nullifies everything else. And this fact of low CPU limit is no where to be found.
Someone here (perhaps a moderator, not sure) pointed to a post about this. Yes, I appreciate it, but it's NOT on the frontpage of bluehost, and therefore it's almost like a scam, similar to comcast saying unlimited usage, but they really have a cap for heavy user. If it's the way it is, then make it CLEARLY VISIBLE for everyone to see. (and for Comcast if capping affects only .01% of users, then stop advertising unlimited usage)
[B]2. Unlimited space (300 Gbs) is BS [/B]when users are allowed to have basically text files. How the heck can one fill 300 Gbs with text files? No audio, videos, ie. huge files of any kind.
I once put 5 Gbs of audio files for storage only (private use, no downloading permitted, no public access whatsoever) and was suspended without ANY warning and was told to remove them.
[B]SUSPENDING A SITE WITHOUT WARNING IS UNACCEPTABLE [/B]WHEN DISALLOWED USAGE IS CLOSE TO NONE.
I don't have a problem with disallowing copyrighted files (because it's a business model) but I want everyone to be aware of this fact.
[B]3. LOW CPU LIMIT:[/B]
Another new thing I just got from reading about CPU limit is.
Moderators here and Bluehost employees do not have the right to tell users what users should or should not do with their domain as long as it's not against ToS, ie. running PHP scripts on the servers or letting server resizes images.
Users purchased the right to use the server, regardless of how cheap, even if it's 1-cent account. You cannot tell them things like letting server resizing images is "retarded" and they shouldn't do that.
And also there is no such things as "Other users shouldn't suffer because of the use of your scripts"
WTF? They purchased the right to use the server. Other users suffered because BLUEHOST ran out of resources or crowded things up beyond BH's limit.
What they complain is THE LOW CPU LIMIT which has everything to do with BLUEHOST and nothing to do with anyone else.
I perfectly understand the argument of whoever said that, but those are two different things. [B]They purchased a 1-cent account, so what? They complain that the LOW CPU LIMIT is WAY TOO LOW for even a 1-cent account, which has nothing to do with anyone else.[/B]
[B]4. How low is too low.[/B]
I have a blog, 1000+ entries. Every time I publish statically up to 200 posts, [B]BH suspended my account saying CPU usage is overboard. That's 200 posts/1000+[/B] |
| BlueHost Web Hosting review by Irena Whitfield from Unknown on 2007-09-12 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 4.75/10 | |
| Price | 7/10 | |
| Features | 10/10 | |
| Support | 1/10 | |
| Uptime | 1/10 | |
This webhosting is a sheer nightmare. It's what I must say now. I moved to them in July 2006 and everything was fine except for a bit too frequent downtimes, solved quite fast. BUT what happened today is something I can't believe possible. My site suddenly disappeared, my FTP inaccessible, my backoffice inaccessible, mail down. I contacted the support and long time no response at all. When I wanted to log into my backoffice there was a notice that I should check my personal data and once these are correct, they will get my domain ready. I have two domains with them for two years and I don't need any domain ready. Then the support came back to me saying that I have a bit too a big mailing list and that I can't. When I answer this email and send them my password they will restore my account. What a nonsense: I have been on the Net for over 8 years, have a mailing list of 138500+ subscribers, all of them strictly optin, send out my ezine every other Sunday for 8 years, never had a complaint and suddenly such rubbish. So, I'll make it short. I did respond, sent the password, asked them to call me because I can't call their 8xx numbers and that's it. No one has come back to me since then. Nothing is happening, no one reacting.... Still my site is down. |
| BlueHost Web Hosting review by Tristan - acegamesonline.net from USA on 2007-08-10 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 9.25/10 | |
| Price | 10/10 | |
| Features | 10/10 | |
| Support | 9/10 | |
| Uptime | 8/10 |  |
I just got a bluehost its great. |
| BlueHost Web Hosting review by Anonymous from Unknown on 2007-07-26 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 3/10 | |
| Price | 6/10 |  |
| Features | 4/10 | |
| Support | 1/10 | |
| Uptime | 1/10 | |
I have had so many problems with them it is not even funny. Lately their down time is ridiculous and they have suspended my account 3 times without notifying me- for supposed violation of service terms, though noone can ever tell me why it was done, and within a few HOURS I am back up. For anyone in business you know how critical this is and how many customers you lose.
I am switching immediately, it is not worth it |
| BlueHost Web Hosting review by Anonymous from Unknown on 2007-04-19 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 6/10 | |
| Price | 10/10 | |
| Features | 8/10 | |
| Support | 5/10 | |
| Uptime | 1/10 | |
they 'claim' 3000G outgoing per month but when I tried 1800GB they cut you off claiming 'too many connections' they did this twice to me I should file a lawsuit if this keeps up, otherwise if you dont run any traffic on them they are okay but the 2000 or 3000 gigs per month is a lie |
| BlueHost Web Hosting review by Donald McLaren from Placentia, California on 2007-03-31 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 9/10 | |
| Price | 10/10 | |
| Features | 8/10 | |
| Support | 9/10 | |
| Uptime | 9/10 | |
I had to find a host for our Boy Scout troops web site rather quickly so I performed an Internet search asking for user reviews. I was astounded to discover most of the host companies had issues and some were quite serious. One of the scout parents suggested that I check out LinkSky. My attitude by then was to find something wrong by using the Internet and try to find anyone that had a complaint and use that to measure to what degree I might be disappointed. What I found was only positive comments, quite surprised. I was still somewhat skeptical but also impressed. No one is perfect and any company has its faults but I needed a solution and chose LinkSky because they seemed to have the best rating from my research. This host does have an occasional outage but nothing serious from our experience. All of my technical questions have been answered within a few hours using e-mail. The technical support is not perfect as they try and some times cannot solve my problem but that is usually with a software package that they do not support. When I try to call, I have been able to get to someone within minutes. People on the phone never seemed rushed when I talk to them, quite nice to deal with. I have two web sites with them for five months, (as of 3/07), and my son has a web site too for about three months. We are both happy with their service. We are recommending this company to our friends. |
| BlueHost Web Hosting review by Greg from Philadelphia, PA on 2007-01-30 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 4.75/10 | |
| Price | 7/10 | |
| Features | 6/10 | |
| Support | 1/10 | |
| Uptime | 5/10 | |
BlueHost's price and features are very good on the surface. But, you immediately pay extra for things like serious spam filtering. Support is terrible - don't expect anything in real time. Promised issue turnaround time has never been met and issues are closed prematurely. Phone call to the support and accounting (billing) number repeatedly rang busy. I couldn't even wait in a queue!
Email throughput is very spotty - with some email taking 5+ hours to appear. Monitoring tools always report no problems. System alerts always report problems after the fact instead of when the problem is occuring (not helpful). |
| BlueHost Web Hosting review by Pyro Dan from Southern Wisconsin on 2007-01-09 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 10/10 | |
| Price | 10/10 | |
| Features | 10/10 | |
| Support | 10/10 | |
| Uptime | 10/10 | |
Bluehost.com (not Bluehost.org) is OK. However, they are a step or two short of professional quality. Tonight (1/08-09/07) they have been down for some 4 hours and counting. If you are a pro, Bluehost is not for you. As a semi-pro, I am generally a happy camper. Just be aware that 99% uptime means 87.6 hours/year of downtime.
Pluses: No false advertising ala Hostdepartment.com.scum. Reasonable rates for the service.
Minuses: Uptime. CP implementation - some apps are non-functional. The URL grabber is annoying. Slow implementation of updates to Spam Assassin, php, etc.
Sh*t or get off the pot? I'll prolly re-up for another year. |
| BlueHost Web Hosting review by Chris from NH, USA on 2006-09-12 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 8/10 | |
| Price | 10/10 | |
| Features | 7/10 | |
| Support | 8/10 | |
| Uptime | 7/10 | |
I had a bit of a rocky start with BlueHost; but since then I've been satisfied with their service. Once caveat, however, this is an inexpensive hosting provider: don't expect to get the same level of functionality that you will get from a more expensive hosting service.
So, here's what made my first interactions with BlueHost a bit "rocky": I ordered my BlueHost account while living in Costa Rica for six months. A couple of days after I signed up, I realized that I hadn't received any communication from them saying that my account was ready to go. I sent them an email and they said "Oops, sorry. You ordered from overseas, so now you have to fax us a copy of the credit card and a driver's license." That was somewhat difficult to do, since I was living in the rain forest. However, once I worked around that, everything's been pretty smooth.
I'd recommend BlueHost, as long as your needs are basic. (By basic, I meant that you're only planning to put a single domain on your account, and occasional downtime won't force you to skip your next rent payment.) The core functionality is reliable and the price is right. If you want a full-service hosting plan that will allow you to ssh into your account, have root access to the file system, host multiple domains on multiple ip addresses with full stats reporting, I'd keep looking. |
| BlueHost Web Hosting review by Anonymous from Unknown on 2006-08-29 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 10/10 | |
| Price | 10/10 | |
| Features | 10/10 | |
| Support | 10/10 | |
| Uptime | 10/10 | |
Bluehost has had numerous issues with there servers/boxes having too many accounts. This causes overload of processes which effects emails, speed, and all control panel usages. Their tools such as SSH is good and all other tools are standard. But if they could figure out a way to lessen the amount of account to one box, this would put there hosting service at the top.
Everyday their servers are overloading during peak hours. The community is starting to be aware of this issue but no action has been put into effect to remedy this by Bluehost.com. I give them a 2 rather than a 1 only because they offer SSH. |
| BlueHost Web Hosting review by coastside from Half Moon Bay on 2006-08-19 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 6.25/10 | |
| Price | 8/10 | |
| Features | 8/10 | |
| Support | 1/10 | |
| Uptime | 8/10 | |
I am a consultant and was hired by my client to handle problems the client was experiencing with the domain. The client was having problems with a high volume of spam mail arriving and had attempted to contact Bluehost regarding this matter, Bluehost was not the source of the spam, but Bluehost was no longer blocking spam to the client's mail box. After repeated and failed attempts to get a response from Bluehost, my client contacted me about it. I suggested moving the website and mail to another hosting service, GKG.net who has an excellent reputation for fast and personal customer support and provides spam filtering as a feature for their service. I called and emailed Bluehost's technical support over the course of about 2 weeks. The domain was coming up for renewal in August and we wanted to make sure we succeeded in tranferring the domain before the expiration date, as my client did not want to renew service with Bluehost. During that time I spoke or corresponded with various people and received very poor and often conflicting assistance regarding our subsequent transfer of the domain, website and mail to GKG.net.Some of the information, provided by Bluehost, as to their requirements to begin the transfer, was very misleading and lead to the domain being blocked from transferring. So that this is clear, the registrant email address on record was no longer valid. I asked Bluehost technical support if we should change that before attempting the transfer, knowing that if an email address on record is wrong, then the subsequent transfer notification email that is sent to the registrant or administrator would not be received and the required response from the registrant or administrator to authorize the transfer would never take place, causing the transfer to fail. The technician stated that we should definitely update the records for both the registrant and the administrator before attempting the transfer. The technician guided me step by step on Bluehost's Website control panel for these steps. In fact the technician also provided step by step advise for cancelling the webhosting on Bluehost and the steps required to release the domain for transfer. When I contacted the registrar, wildwestdomains.com (WWD) concerning the denied transfers, they informed me that bluehost blocked the transfer, stating that the domain had already been transferred in the last 60 days and would not be able to be transferred again for another 60 days. This would in fact have forced my client to have to renew with Bluehost for another year. I advised them that Bluehost was wrong, that no transfer had been made since the domain was original created with Bluehost and that we were wanting to transfer the domain away from Bluehost, because of their incompetent handling of this matter. WWD then advised us that Bluehost had wrongly advised us to change registrant information, and that by doing so ahd in fact locked the domain for 60 days. We would have to take the matter up with Bluehost. Now just so this is clear, Bluehost during the first week of this process, had already authorized the transfer and issued my client the code(s) necessary for WWD to release the domain to GKG.net. When I called Bluehost again regarding WWD's refusal to transfer, I was advised that we had made changes to the registrant information and that was the reason for the denial. I was told to speak with "Joseph" who could "possibly" arrange to fix the problem. I left 2 messages with "Joseph" to call me back. He never did. I then called WWD, and was advised to send an email to generalmanager@wildwestdomains.com regarding our grievance with Bluehost. This email address turned out be invalid. I called WWD again and this time was advised to send the email to president@wildwestdomains.com. This time I got a response that proved to be the nail in the coffin for Bluehost. WWD after reading our lengthy explanation of the problems experienced with Bluehost, agreed to release the domain to GKG. Did the problems stop there? NO! When we had GKG.net re-submit the transfer request, Bluehost again sent email to the client, expressing their concern as to whether the domain transfer should be done and asked the client to access the Bluhost side and go through a rediculous set of steps to process the transfer. My client sent me the email Bluehost sent and asked me to manage it. Believe me when I say, this company definitely does NOT have a well informed technical support staff. We did finally manage to get the transfer completed. The site is now transferred and is running on GKG's servers, email is working. I figured we could move on, knowing that Bluehost and WWD were out of the picture. 2 Days later I received an email from Joseph. Remember him? The person who was supposed to handle it? He informs us that we cannot transfer the domain until September 11th, because the domain is locked for the 60 days because of the change to the registrant information. Is this person an idiot? Does he not even bother to check on the domain's CURRENT status? Hello!, GKG has it already. So I fired off a simple response, something to the effect of, Try doing your job and research the problem BEFORE you send out inaccurate emails. I would like to say this is done, but no.. there's more. My client received another email yesterday. This one tops them all.
"From: BlueHost.Com [mailto:support@bluehost.com]
Sent: Friday, August 18, 2006 9:39 PM
To: (my clients email address)
Subject: (my client's domain name) Registrar Changes Detected
This is a courtesy note to inform you that (my client's domain name) is no longer
registered through BlueHost.Com.
It has been transfered to another Registrar.
If you wish to have it registered with us again, you'll have to transfer it
back.
And, just to let you know, your domain (my client's domain name) is totally
nonoperational at the moment.
I'm sorry that your new hosting provider isn't working out so well.
You may login to your Domain Manager here if you wish:
https://www.bluehost.com/dm/
You do not need to respond to this message, but if you feel there has been a
mistake, or if you have questions or concerns, please let us know.
Thank you,
Bluehost Support
http://www.BlueHost.Com
email: support@bluehost.com
Toll-Free: (888) 401-HOST
Need I say more?
By the way, the clients website has been and still is working just fine since the transfer. |
| BlueHost Web Hosting review by Mad in Massachusetts from MA on 2006-08-14 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 5.5/10 | |
| Price | 10/10 | |
| Features | 10/10 | |
| Support | 1/10 | |
| Uptime | 1/10 | |
My website has been down for over 16 hours now without any real answer from tech support, or from customer support. I HIGHLY recommend NOT transfering your hosting to bluehost! I've been a customer for 5 months and to be down ALL day is BAD. I've had complaints from customers of mine who have tried to access my site, and I'll be switching soon. If you want to check for yourself, go to their forums and look for posts on August 14th 2006, if they don't delete all the complaints! |
| BlueHost Web Hosting review by James Richardson from New York on 2006-07-30 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 5.25/10 | |
| Price | 8/10 | |
| Features | 4/10 | |
| Support | 2/10 | |
| Uptime | 7/10 | |
My experience with signing up with Bluehost has been nothing short of a nightmare. They have a great plan on offer on the surface, but look under the hood and you will soon find some serious short comings with what they are really offering. Unfortunately for the unsuspecting you don?t find this out until you sign up and they have you by the short and curlies. For example they offer six (6) domains under one account. Well far from it, what you really get is one (1) domain and five (5) limited domains. Fixed IP?s can only be provided on the main domain and the functionality through the control panel is very limited. Their support is typically reasonable for basic things, but wait until you strike a real problem that actual requires someone to think for more than 10 seconds on it. My experience has been they will fob you off until the cows come home and then some. Buyer beware! |
| BlueHost Web Hosting review by Jared Torrez from East Texas on 2006-07-08 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 10/10 | |
| Price | 10/10 | |
| Features | 10/10 | |
| Support | 10/10 | |
| Uptime | 10/10 | |
I have been very happy with bluehost. I am "new" to webdesign and bluehost has made it a very pleasant experience. They gave me a call to make sure I was up and running good. I am going to recommend this host to all my friends. |
| BlueHost Web Hosting review by Rob from East Hampton, NY on 2006-01-15 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 9.75/10 | |
| Price | 10/10 | |
| Features | 10/10 | |
| Support | 10/10 | |
| Uptime | 9/10 | |
I have 8 domains with Bluehost and bless the day I found them. Although they don't have 24/7 support there is an emergency number for weekends. I have never had to use it. You get an enormous amount of storage and the options are great with a CGI Senter, Fantastico and now a Merchant account for e-commerce. |
| BlueHost Web Hosting review by Anonymous from Oregon on 2005-12-10 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 7.75/10 | |
| Price | 8/10 | |
| Features | 9/10 | |
| Support | 8/10 | |
| Uptime | 8/10 | |
The control panel and all of the features work great. Bluehost support seems ok and the price is hard to beat. Fantastico cpanel and multidomain hosting is great |
| BlueHost Web Hosting review by Ed Waters from USA on 2005-12-02 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 9.25/10 | |
| Price | 8/10 | |
| Features | 9/10 | |
| Support | 10/10 | |
| Uptime | 10/10 | |
Blue Host is a very good company. I have my sites all listed on it. When I first signed up they called me to make sure I was up and running and everything was going smoothly. Servers are up 99% of the time. The longest they have been down is about five minutes. I have no complaints. |
| BlueHost Web Hosting review by Adam from Oregon on 2005-11-06 |
| BlueHost Web Hosting Score |
| Category | Score | Stars |
| Overall | 9/10 | |
| Price | 9/10 | |
| Features | 9/10 | |
| Support | 9/10 | |
| Uptime | 9/10 | |
I recently purchased a Bluehost account for a project I'm doing for a friend. So far I've been really satisfied with the way things have worked. The account is generous in size with lots of good features. My friend got a courtesy call from Bluehost making sure everything was alright. Signup was instant. It hasn't been very long but compared to some other hosts I've tried they seem to score well. |
|
RSS Feed